Ms Saw Phaik Hwa, CEO of SMRT Corp
In my previous post, I wondered if Ms Saw Phaik Hwa, CEO of SMRT Corp, ever took a MRT train during peak hour. Well, apparently she did.
In an interview she gave to Channel NewsAsia in respond to the uproar over the comment she made that ‘people can board train – it is whether they choose to’, she was quoted as saying:
I am very aware it’s crowded. I take the trains all the time. I take the effort to go all the way to the northern towns to see how crowded it is during the morning peaks and I take the train with the people.
“It is crowded, but I push my way in. It is crowded, but when they are already running at 2-3 minutes (intervals), it’s the most that I can do. I cannot go faster than that without compromising safety and reliability
Noticed how many times she uses the word ‘crowded‘? And the highlighted comment which she says she ‘I push my way in‘?
I don’t know if her admission that the trains are crowded and that she is doing the same thing as her customers – pushing and squeezing in to packed trains, is music to the ears of the people her comment was directed at. I sure they are thinking: ‘Oh come on, Ms Saw, tell us something we don’t already know’.
For what it’s worth, I applaud Ms Saw for finally admitting the obvious – SMRT trains ARE crowded. But admitting the obvious isn’t what we, who take the train daily, want. What we want is a solution.
And for Pete’s sake, Ms Saw, you are the CEO. Please don’t tell us that running trains at 2-3 minutes interval is ‘the most you can do’. You are the one being paid a ridiculously high salary, so don’t expect us to fall for that line.
Filed under Singapore, SMRT